Applicable to the Contract UK Law allows the parties to this contract to choose the law applicable to the contract. We have chosen Scottish Law to apply if you live in Scotland and English Law to apply if you live elsewhere in the UK.

Your policy is issued by Royal & SunAlliance Insurance plc.Royal & SunAlliance is one of the trade names of Royal & SunAlliance Insurance plc Registered in England and Wales No. 93792. Registered Office: St Mark's Court, Chart Way, Horsham West Sussex RH12 1XL.Complaints ProcedureIf you wish to make a complaint it should be directed to the Manager of the Customer Service Centre, PO Box 27, Ipswich IP1 1HR who will ensure that the matter receives attention.

If you are still not satisfied, you may then write to the Customer Relations Officer at Parkside, Chart Way, Horsham, West Sussex RH12 1XA.We are members of the Insurance Ombudsman Bureau.If your complaint has not been resolved after you have followed the above Complaints Procedure, you may then contact the Insurance Ombudsman Bureau whose address is City Gate One, 135 Park Street, London SE1 9EA.If you make a complaint, it will not affect your right to take legal action against us.

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